OmniCentrix Global Privacy Policy
1️. Who We Are & Why This Policy Matters
At OmniCentrix, we care about your privacy. We are a digital transformation company working with clients across Singapore, Malaysia, India, the Middle East (UAE, Saudi Arabia, GCC), Europe, North America, and beyond. Whether you’re visiting our website or using our services, we want you to feel confident about how your personal data is handled.
This Privacy Policy explains what information we collect, how we use it, and how we keep it safe. We follow global data protection laws like:
- GDPR (Europe)
- CCPA (California, USA)
- ASEAN PDPA
- India’s IT Rules
- APPI (Japan)
- PIPC (South Korea)
- And data privacy frameworks in the Middle East
By using our website or services, you agree to the practices in this policy.
2️. What Information We Collect
We collect information that helps us serve you better, including:
- Basic Details: Name, email, phone number, company info, job title.
- Business Needs: Information you share when you ask about services or during consultations.
- Website Use: IP address, browser type, pages visited, cookies, and how you interact with our site.
- Marketing & Preferences: Your choices for newsletters, updates, or event sign-ups.
We don’t collect data from anyone under 16 years old.
3️. How We Use Your Information
We use your data to:
- Respond to your questions and provide the services you request.
- Customize solutions based on your business needs.
- Improve our website and services for a better experience.
- Send helpful updates, resources, and marketing (if you’ve opted in).
- Meet legal requirements and protect our business if needed.
- We only use your data for what we’ve explained here, unless you give us permission to do something else.
4️. When We Share Your Data
We do not sell your personal data. Sometimes we need to share data with:
- Trusted Partners: Like our IT providers, CRM tools, or marketing platforms that help us serve you.
- Business Collaborators: If we’re working together to deliver your project (always under confidentiality agreements).
- Legal Authorities: If required by law or to protect your rights and ours.
We make sure any third parties follow strict privacy and security rules.
5️. Where Your Data Is Processed
Because we work globally, your data might be stored or processed outside your country—such as in Singapore, India, the Middle East, Europe, or the USA. We follow strict safeguards to keep your data secure and protected, no matter where it’s handled.
6️. Your Rights Over Your Data
Depending on your country, you may have the right to:
- See what personal data we have about you.
- Correct or update your information.
- Ask us to delete your data.
- Restrict or object to how we use your data.
- Receive a copy of your data in a usable format.
- Withdraw consent at any time.
- File a complaint with your local data protection authority.
To exercise these rights, just email us at privacy@omnicentrix.com.
7️. How Long We Keep Your Data
We only keep your data as long as needed—whether it’s to deliver services, meet legal requirements, or resolve disputes. Once we no longer need it, we securely delete or anonymize it.
8️. Cookies & Tracking
Our website uses cookies and similar tools to improve your experience and understand how visitors use our site. You can manage your cookie settings in your browser at any time.
9️. Keeping Your Data Safe
We take security seriously. We use strong technical and organizational measures to protect your data from unauthorized access, loss, or misuse. While no system is 100% secure, we work hard to keep your information safe and monitor for any potential issues.
Updates to This Privacy Policy
We may update this policy from time to time. If we make important changes, we’ll update the date at the top and post the new version here. We encourage you to check back now and then to stay informed.
Contact Us
Have questions or need help with your data? We’re here to help.
OmniCentrix Privacy Team
📧 strategy@omnicentrix.tech
🌐 www.omnicentrix.tech
📞 +61 1125625070